Improve the restaurant operation using technology.

 

                            

How to improve the restaurant operation using technology?

In the era of technology and to create new demands for customers, restaurants working system need to upgrade day-by-day to the latest technology operations. The technology optimizes the restaurant from order booking to dish prepare and till its delivery to customers either on the table or at take away location. All can be managed by point of sale software (POS). Point of sale software can take all orders from other food ordering application i.e. swiggy, Zomato, and all. And process it kitchen order ticket display. POS keep all track record of things in restaurants. 

Major benefits of the latest edge POS system are: -

Ordering – when we think about ordering the first thing comes to our mind about the online alligators. which are giving more discounts now. POS systems are capable of managing all online alligators’ orders into the system. You can also take walk-in-orders in the same system online ordering enables customers to order from anywhere through the website or mobile application. Customers can pick-up orders or can take delivery as per their convenience. the major advantage of online ordering is saved time and hassle-free explaining to the waiter or getting order mix-up.

 

Billing – Automatic billing plays a very important role in inn restaurant management. As the order is confirmed by chief automatic invoicing is generated in the POS system. An automatic billing ensures no delay as it improves customer service. All the invoicing is done as corresponding to the Kitchen order ticket (KOT).  

Table Reservation – Table reservation option. Let the customer choose their desired table. Table reservation tool can present a virtual overview of the restaurant. The Customers can avoid the hassle of waiting and explaining to the manager when they reach the restaurant.

Inventory – Inventory management is a very important feature of POS. It makes your restaurant handy. You can manage all item stock in a restaurant. Inventory management keeps track of current stock and sends you the remainder when to order the next stock.  It generates a report of all materials used in the kitchen. At last, it reduces wastages and increases revenue.

KOT – (Kitchen Order Ticket) KOT is a display screen fitted in the kitchen. on which chief receives the order and shorts out accordingly. A bill is printed after the order confirmation. KOT helps manual mistakes in the order processing and automate the restaurant functionality. KOT saves time.

Payments – Online payment is beneficial for both customers as well as owners. Online payment makes the bill settlement process easy. Customers can pay bills through their mobile phones with many of online payment applications available in the market. This process significantly improves the bill payment process.

Loyalty Programs – Getting new customers is require more effort than retaining old. If your old customers are loyal then they refer your restaurant to their friends and family. This what word-of-mouth is the oldest referral system. Therefore, running a loyalty program can benefit you more to attract new customers and retain old ones also. Running a loyalty program is much easier with the POS system. As you have a customer database. you can offer loyalty programs over their mobile numbers. And alert them through SMS and email. you can run a common and customized programs based on their order history and habit of eating dishes. 

Accounting and reporting – Accounting and reporting are very important. All POS Software is integrated with accounts. you can manage you all sales data in tabular and structures format which ready to file tax format. POS let you complete keep track of all transaction of sales and purchase in your restaurants.

Analytics – Analytic important aspects of future planning. POS System is integrated with the analytics system.it automatically generated an analytics report as you want month/week/day wise of all sections. You can get complete details in tabular and graph format. To plan for further improvement in restaurants. Instead of a manual calculation Analytics system saves a lot of time and mistakes tend towards increase revenue of your restaurants.

Feedback Management – Feedback can be managed digitally. feedback is an important key to success. The feedback system helps in improvement. find your own mistakes in the system. you know what your customers want. And improve the system accordingly.

Conclusion – As the current edge of technology. POS system is necessary for restaurant management. A POS System can manage and automate your entire restaurant process. At, this time of era an investment in POS billing software will benefit you in the long run. POS reduces human efforts and there is no chance of getting any mistakes in the process. You can offer customer delight with many of the options in the system. POS system can keep track keep a track record of all i.e. inventory, sales, billing, payments, and all at your fingertip. POS reduces your expenses and increases your revenue.